Shipping policy

Thank you for shopping with us at Petite Peaches. We are committed to delivering your orders promptly and with care. Please review our shipping policy below to understand how your order will be processed, shipped, and delivered.

1. Order Processing Time

  • All orders are processed within [1-2 business days]. Orders are not processed or shipped on weekends or holidays.
  • If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you of any significant delays.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Standard Shipping: Estimated delivery time is [5-7 business days].
  • Express Shipping: Estimated delivery time is [1-3 business days].
  • Please note that delivery times may vary depending on your location and external factors beyond our control, such as courier delays or weather conditions.

3. Shipping Locations

  • We currently ship to addresses within UAE, Saudi Arabia, Qatar, Oman, Kuwait,Bahrain and India.
  • International Shipping: Please note that international shipments may be subject to additional duties, taxes, or fees, which are the responsibility of the recipient.

4. Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number and link to track your shipment. Please allow up to [48 hours] for the tracking information to update.

5. Shipping Delays

  • If there is a delay in the shipment of your order, we will contact you via email or phone to update you on the status.

6. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within [48 hours] at +971 54 421544 with your order number and photos of the damaged product. We will address the issue promptly.
  • In the event of a lost shipment, please reach out to us and we will assist you in tracking or replacing your order.

7. Returns & Exchanges

  • For information on returns and exchanges, please refer to our [Return Policy].

8. Contact Information

If you have any further questions or concerns regarding shipping, please don’t hesitate to contact us at:
hello@petite-peaches.com

+971 54 421 1544